Location: Torino
WHO WE ARE
At IIT we work enthusiastically to develop human-centered Science and Technology to tackle some of the most pressing societal challenges of our times and transfer these technologies to the production system and society. Our Genoa headquarter is strictly inter-connected with our 11 centres around Italy and two outer-stations based in the US for a truly interdisciplinary experience.
YOUR TEAM
You’d be working in a multi-disciplinary group, where people with different backgrounds collaborate, each with their own expertise, to carry out the research.
Within the team, your main responsibilities will be:
- Management of service desk activities and assistance to user problems, both on-site and remotely
- First level support to all the requests and planning of interventions for hardware and software issues
- Installation and configuration of IT assets
- Cooperation with the other ICT offices to manage standard changes and higher-level requests
WHAT WOULD MAKE YOU SHINE
- A degree in Computer Science or a similar discipline Or a high-school diploma with an experience in the IT field.
- Problem-solving skill
- Knowledge of Microsoft Windows, Mac and Linux operating systems
- Previous experience in computer hardware maintenance
- Knowledge of the fundamentals of TCP/IP networks
- Good knowledge of written and spoken English
EXTRA AWESOME
- Prior Experience with IT Service Management
- ITILv3 certification, or newer
- Knowledge of IT Service Management methods
- Specific knowledge of audio/video systems management for events
- Previous experience in Research Centers/Institutions
- Certifications for the required skills
COMPENSATION & BENEFITS
- Competitive salary package for international standards (Salary can include bonus option depending on your role and contract)
- Private health care coverage
- Wide range of staff discounts
- 2 days of teleworking per week
- Flexible working time
WHAT’S IN IT FOR YOU?
- An equal, inclusive and multicultural environment ready to welcome you with open arms. Discrimination is a big NO for us!
- We like contamination and encourage you to mingle and discover what other people are up to in our labs!
- If paperwork is not your piece of cake, we got you! There’s a specialized team working to help you with that, especially during your relocation!
- If you are a startupper or a business-minded person, you will find some exceptionally gifted professionals ready to nurture and guide your attitude and aspirations.
- If you want your work to have a real impact, in IIT you will find an innovative and stimulating culture that drives our mission to contribute to the improvement and well-being of society!
- We stick to our values! Integrity, courage, societal responsibility and inclusivity are the values we believe in! They define us and our actions in our everyday life. They guide us to accomplish IIT mission!
If you feel this tickles your appetite for change, do not hesitate and apply!
Please submit your application using the online form and including a detailed CV.
Application’s deadline: June 30th 2022
We inform you that the information you provide will be used solely for the purposes of evaluating and selecting professional profiles in order to meet the requirements of Istituto Italiano di Tecnologia.
Your data will be processed by Istituto Italiano di Tecnologia, based in Genoa, Via Morego 30, acting as Data Controller, in compliance with the rules on protection of personal data, including those related to data security.
Please also note that, pursuant to articles 15 et. seq. of European Regulation no. 679/2016 (General Data Protection Regulation), you may exercise your rights at any time by contacting the Data Protection Officer (phone Tel: +39 010 28961 – email: dpo@iit.it ).
Primary Location
TORINO ENVIPARK
Job
Administrative
Organization
Information and Communication Technology Directorate-ICT Service Desk Office
Job Posting
Jul 1, 2022, 3:19:04 PM